Even the sterilization is fully traceable and is carried out under a program that controls the handling, the date of sterilization, who performed the sterilization, temperature, humidity, etc.
City Dental has also established a patient committee, to which patients can turn with questions or comments.
From the very start, the management took great care seeing that the practice maintained a state-of-the-art level of equipment and technology, and therefore makes sure to continuously keep up to date with cutting-edge knowledge, technology and equipment. The management, for example, recently invested in a volume tomograph (3D imaging). With modern knowledge and equipment, you can achieve the finest quality of care.
When City Dental opened its doors in 2005 there were only 5 dentists, 2 hygienists and 8 nurses. Today, City Dental has 18 treatment rooms, about 35 to 40 dentists and roughly as many dental nurses. All in all, with all the dentists, nurses, hygienists, receptionists, sterile personnel, dental technicians, finance and management staff, City Dental today consists of about 95 people, serving 120,000 patients, or approximately 10 percent of the population of Stockholm.
All the dentists and dental hygienists working at City Dental are holders of a Swedish dental license, issued by the National Board of Health and Welfare. The staff is highly diverse, representing almost all the religions of the world. There’s a gender balance of roughly 50/50 men and women. Together, the staff currently speaks over 40 different languages. The mix of cultures and multilingualism have become hallmarks of City Dental, and having different origins allows for different perspectives and increases understanding of, and the means of communication with, all patients.